Any personal information we collect will be used in accordance with the Data Protection Act 1998 and other applicable laws.
Control of personal information
What information do we collect and how do we use it?
We will only collect information about individuals, where it is specifically and knowingly provided, for example, at the time of registration or at the time of ordering. This data is referred to in this policy as 'personal information'.
When you make an order, we collect personal information to process and fulfill your order(s). When you place an order we may carry out security checks to protect against fraudulent transactions.
We will also collect information concerning your marketing preferences. In accordance with your preferences, we may contact you; with offers and information about our goods and services; for market research purposes and to enable carefully selected third parties to contact you with offers and information about their goods and services. The information we collect will also be used to help us review, develop and improve the products and services we offer.
Will www.cleaners-stkilda.com.au share the information it receives?
We sometimes use third parties to carry out certain activities on our behalf. Examples include fulfilling orders, carrying out surveys and installations, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, processing credit card payments, and providing customer service. These third parties have access to personal information needed to perform their functions, but may not use it for other purposes.
In accordance with the marketing preferences you select on this website or subsequently, we may share your personal information with carefully selected third parties so they may contact you with offers and information about their goods and services.
To protect against fraudulent transactions we may pass personal information to external agencies who will check the information we give them against public and private databases and may keep a record of such checks to use in future security checks.
We may share non-personal aggregate statistics (group) data about visitors to this site, sales and traffic patterns with connected companies or other parties. However we do not sell or share any information about you as an individual user of this site unless you agree to us doing so.
Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser and help us to track visitors to our site, so we can better understand what portions of our site best serve you. Our cookies do not contain any personally identifying information, but they do enable us to provide features such as the source of your visit.
Most Web browsers automatically accept cookies, but you can usually change your browser settings to prevent this.
It is not possible to purchase using www.cleaners-stkilda.com.au unless you have cookies turned on and we recommend that you leave them turned on.
The 'help' portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether.
We will try to provide you with links to high quality, reputable sites which we believe will be of interest and relevant to you, but please note that such third party sites are not under our control and we do not contribute to the content of such sites. When you click through to these sites you leave the area controlled by www.cleaners-stkilda.com.au. We cannot accept responsibility for any issues arising in connection with either the third party's use of your data, the site content or the services offered to you by these sites.
How does www.cleaners-stkilda.com.au protect customer information?
When you place orders or access your account information, we use a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us.
What choices do I have?
You do not have to provide www.cleaners-stkilda.com.au with any of the information requested, however your computer will need to accept cookies to enable you to place orders with www.cleaners-stkilda.com.au.
If you have registered you can also change your preferences in the My Account section.
www.cleaners-stkilda.com.au does not sell products for purchase by children. We sell children's services for purchase by adults. If you are under 18, you may use www.cleaners-stkilda.com.au only with the involvement of a parent or guardian.
How do I make a complaint to www.cleaners-stkilda.com.au?
www.cleaners-stkilda.com.au will undertake to handle a complaint fairly and competently. We will keep you informed either by telephone or email at each stage and will endeavour to fully resolve your complaint within 64 hours.
Tell us what you think
www.cleaners-stkilda.com.au welcomes your questions and comments about privacy.